• Our manufacturing lead time for standard products is typically a minimum of 3-15 working days from acceptance of this quotation and deposit reflecting in our banking account. Lead times are dependent on workload, product complexity, final size and design readiness and should be confirmed prior to placing order.
• Non-standard finishes, Special glazing, Double Glazing or hardware requirements will affect the delivery lead times and are not always in the control of Ertifaa Aluminium and Glass.
• Any revisions or changes to the original order could necessitate a review of the quoted lead time.
• A final delivery and installation date will be confirmed once all products have been manufactured.
• By signing the quote the client accepts the Colour spec, Sizes, Glass spec, Directions and Orientations as correct. Ertifaa Aluminium and Glass will not accept responsibility for errors when products were manufactured in accordance with the signed quote.
• Responsibility of all products transfers to the client upon handover (ex-factory or delivered). A competent client representative must be available to accept product handover. Quality and quantity to be checked and signed for on delivery note.
• Upon ex-factory handover the risk of loading, insurance and transport transfers to the customer.
• Unless specified Ertifaa Aluminium and Glass standard protective covering of products will apply. Additional packaging can be arranged but adequate protection of goods in transit is the responsibility of the client (dependent on mode of transport and destination).

For Installation orders the following will apply:

Ertifaa Aluminium and Glass assumes a continuous, uninterrupted installation process until completion and handover. Interruptions to installation that takes longer than 2 weeks to conclude, outside the control of Ertifaa Aluminium and Glass, will result in an interruption fee and a revised lead time on products and installation.

• Should our site commencement date exceed 2 months from date of appointment, we reserve the right to amend the glass & aluminium prices according to any increases received from our suppliers.

• All items have been quoted for and designed from an outside view perspective.
• Sizes indicated on the design specification are exact manufacturing sizes. It is recommended that actual sizes are 10 mm smaller than opening sizes.
• It is recommended that apertures of the building are measured after the building process is completed (including screed level) and before the final designs are handed over to Ertifaa Aluminium and Glass.
• Please note that frame sill dimensions are not standard for all products and that certain products require external drainage in the form of weep holes in the outer frame for external applications. Product performance can be hampered if weep holes are covered and or water is not able to flow away (drain) freely.
• It is the responsibility of the builder to ensure that screed heights and floor finish both internally and externally are taken into account and are in accordance to product specified. Sill and frame details of all doors and windows can be supplied on request.
• Standard keyed products have been quoted for, unless otherwise indicated. Keyed alike cylinders or Master Key cylinders will be quoted separately if not included and clearly stipulated on accepted quote.

For installation orders the following will apply:

• Preparation of apertures is the responsibility of the builder.
• Waterproofing (damp-proof course, membrane or equivalent) of opening thresholds and sills is the responsibility of the builder.
• The apertures of the building will be measured before manufacture commences. In the case of replacement, the removal of the existing fenestration will and must be done by the client.
• It is assumed that products will be installed into raw openings. Pre-plastered installation and silicone sealing will attract an on cost and will be quoted for additionally.
• Frames will be aligned parallel with the inside wall whether plastered or raw at the time of installation and in the middle of the reveal unless otherwise specified.
• Repair of tiles and painting is excluded from this quotation.
• The Client will ensure that Ertifaa Aluminium and Glass has access to the site in order to perform the required work.
• Keys will be handed over and signed for by client or responsible person on site, in the event that keys are lost, client will be quoted for new cylinders and labour for replacement thereof.
• Waterproofing

• Any scaffolding access, drainage and lifting is excluded from this quotation.
• No amendment, alteration or additions to the quotation will be valid unless reduced to writing and signed by both parties.
• All changes to the signed order, lead times, sizes, design and/or contracted obligations must be in writing/email to the estimator for the order. Ertifaa Aluminium and Glass will not take any responsibility for any verbal commitments made by any staff member.
• Cabin hooks, door stops and other accessories not part of our products are excluded from this quotation.

• The client confirms that he/she has read all the above conditions and accepts same. This quotation is valid for a period of 30 Days from date of quotation.